Shipping policy

Thank you for shopping at The Mall Vault!

Processing Time

Orders are typically packed and shipped within 1–3 business days. You’ll receive a confirmation email with tracking information as soon as your order is on its way.

Shipping Rates

We currently offer flat-rate shipping within the United States, with free standard shipping on qualifying orders.

Delivery Times

Once shipped, delivery times are determined by the carrier and may vary based on your location, weather, or other factors outside of our control.

Lost or Delayed Packages

If your tracking hasn’t updated for several days or your package appears to be lost, please reach out and we’ll do everything we can to help resolve the issue with the shipping carrier.

Questions?

If you have any questions about your order, feel free to contact us at [email protected]